Privacy choices

Account Deletion

Last updated: June 3, 2026

This page explains how creators and businesses can request deletion of an Antclips account operated by CREODOT, and what data may need to be retained for legal, payment, tax, security, or dispute reasons.

1. How to request deletion

You can request deletion of your Antclips account from the app settings when the option is available, or by emailing support from the email address linked to your Antclips account.

  • Email support@antclips.com with the subject "Request deletion".
  • Include whether the account is a creator account, business account, or both.
  • If you cannot email from the account email, include enough information for us to verify account ownership.

support@antclips.com

2. Verification

Before deleting an account, we may need to verify that the request comes from the account owner or an authorized business representative. This protects users against unauthorized deletion requests.

3. What we delete or anonymize

When a deletion request is approved, we delete or anonymize personal data that is no longer needed to operate Antclips or meet legal obligations.

  • Account profile data, such as name, email visibility, bio, photos, portfolio media, categories, and notification preferences.
  • Creator or business public profile information where it is no longer needed for active projects, disputes, or records.
  • Optional location and discovery preferences associated with the account.
  • Support information that is no longer needed to handle a request, legal obligation, or dispute.

4. What may be retained

Some information may need to be kept after account deletion when retention is required or allowed by law, or needed to protect users and CREODOT.

  • Payment, billing, payout, refund, chargeback, tax, and accounting records.
  • Project, proposal, delivery, rights, rating, and dispute records needed to prove what was agreed or delivered.
  • Fraud, safety, abuse, security, and platform-integrity records.
  • Messages or content that another user needs for an active project, dispute, legal claim, or accounting record.

5. Stripe data

If your Antclips account used Stripe for business subscriptions, proposal payments, identity verification, or creator payouts, Stripe may keep its own records under Stripe's terms, privacy policy, financial-services obligations, and legal retention rules. Deleting your Antclips account does not automatically delete records that Stripe is legally required to keep.

6. Timing

We aim to respond to deletion requests without undue delay and normally within 30 days after we receive and verify the request. Complex requests, active disputes, fraud reviews, payment issues, or legal obligations may require more time where allowed by law.

7. Contact

For account deletion or privacy-rights questions, contact Antclips support.

support@antclips.com